Privacy policy

Privacy Policy

This Privacy Policy explains how Artifex Galleries Llp collects, uses and protects your personal information when you visit our website, contact us, purchase products or services, or otherwise interact with us.

We are committed to protecting your privacy and handling your personal data responsibly and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

About Artifex Galleries Llp

Artifex Galleries Llp
Artifex Gallery
The Mitchell Centre
Weeford Road
Sutton Coldfield
West Midlands
B75 6NA

Email: sales@artifex.co.uk

Information We Collect

We may collect and process the following information:

name
billing and delivery address
email address
telephone number
payment and transaction information
order history
communication preferences
correspondence sent to us by email, forms or social media
website usage data
IP address and browser/device information
CCTV footage where applicable for security purposes

We only collect personal information necessary for legitimate business purposes.

How We Use Your Information

We may use your information to:

process and fulfil orders
provide customer support
manage enquiries and appointments
arrange deliveries and collections
improve our products, services and website
detect fraud or security issues
comply with legal and regulatory obligations
send marketing communications where consent has been provided

We only process personal data where we have a lawful basis to do so, including:

fulfilling a contract with you
complying with legal obligations
pursuing legitimate business interests
obtaining consent where required

Marketing Communications

If you have opted in to receive marketing communications, we may contact you with updates, new artwork releases, exhibitions, events, promotions or other information we believe may be relevant to you.

You may unsubscribe or withdraw your consent at any time by:

clicking the unsubscribe link in marketing emails
contacting us directly at sales@artifex.co.uk

We do not sell your personal information to third parties.

Sharing Your Information

We may share your information with trusted third-party providers where necessary to operate our business, including:

payment providers
delivery and courier companies
ecommerce and website providers
IT and hosting providers
professional advisers where required

These providers only receive the information necessary to perform their services and are expected to process your data securely and lawfully.

We may also disclose information where required by law or to protect our legal rights.

Cookies

Our website uses cookies and similar technologies to improve user experience, analyse website traffic and ensure the website functions correctly.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

For more information about cookies, please visit:

www.aboutcookies.org

Third-Party Websites

Our website may contain links to external websites. This Privacy Policy only applies to the Artifex website and we are not responsible for the privacy practices or content of third-party websites.

We encourage you to read their privacy policies separately.

Your Rights

Under UK data protection law, you may have the right to:

request access to your personal information
request correction of inaccurate information
request deletion of your information
object to certain processing activities
request restriction of processing
withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations or website functionality.

Any updates will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us: